Terms & conditions

Scope

These general terms and conditions of sale (GTC) aim to define the conditions under which TERA CAMPUS SAS undertakes to sell a training service.

They apply regardless of the clauses contained in the client’s documents, including its general terms and conditions of purchase.

For certain training courses, specific sales conditions specify or supplement these GTC. These specific sales conditions may appear following these GTC or on the estimate or purchase order or be sent to the client along with one of these documents. In the event of a contradiction between the specific sales conditions and these GTC, the provisions of the specific sales conditions shall prevail.

In the event that any provision of these GTC is declared null or unwritten, the other provisions shall remain in full force and shall be interpreted in such a way as to respect the original intention of the parties.

TERA CAMPUS may modify these GTC at any time. The applicable GTC are those provided to the client and accepted by the latter.

Definitions

Client: Legal or natural person purchasing the service; Learner: Person benefiting from the training course; Training organization: Tera Campus;

Registration Process

Registration is only validated upon receipt, on the one hand, of the signed training contract and, on the other hand, of a deposit, in accordance with the current rates. Registration for a diploma course is subject to the admission decision made by the jury or the decision-making authority.

Liability

Any registration for a TERA CAMPUS training course implies that the learner complies with the internal regulations applicable to the premises concerned, which are brought to his/her attention.

TERA CAMPUS cannot be held responsible for any damage or loss of personal items and effects brought by the learners.

It is the responsibility of the client/learner to ensure that his/her personal and/or professional insurance covers him/her during the training.

Ordering a Service by an Individual – “Initial Training”

If a Client is an individual, he/she can register for a training course provided by TERA CAMPUS. The latter will establish with the Client a training agreement that will define the legal framework of the training as well as the respective obligations of the parties.

The training organization and the Client are stakeholders in the professional training process.

The Client undertakes to adhere to the training schedule and regularly participate in the training; The Client will carry out all administrative procedures and/or work related to this training, which will be counted as training time in accordance with legal provisions; The Client undertakes to participate in all scheduled training hours with punctuality and assiduity; The Client undertakes to scrupulously adhere to the internal regulations of the training organization, which will be provided to him/her at the beginning of his/her training; The Client undertakes to attend evaluation tests; The Client undertakes to sit for exams; The Client undertakes to make the payment of the invoice concerned in cash upon receipt. Any sum unpaid at its due date will automatically incur interest at a rate equal to the interest rate applied by the European Central Bank to its most recent refinancing operation on the due date of payment increased by 10 percentage points from the first day of delay, calculated on the amount of the overdue invoice, from the day following its due date until its payment date. In the case of total subrogation, the invoices will be sent directly to the Client’s financier.

In the case of partial subrogation, the difference amount will be invoiced directly to the Client, term to term, payment by transfer according to the indications on the invoices.

In the event of termination of the agreement, a notice period of two months, from the date of receipt of the reasons for which the Client terminates this agreement, will be required before terminating the agreement. The Client must attend the training sessions scheduled within the framework of his/her training during the notice period.

Any absence will be invoiced and not included in the certificates issued to financiers.

Ordering a Service by a Legal Entity – “Apprenticeship Training”

If a Client (hereinafter “the Employer”) is a legal entity, he/she may register one of his/her employees (hereinafter “the Employee” or “the Trainee”) for a training course provided by TERA CAMPUS. The latter will establish with the Client and the Trainee a training agreement that will define the legal framework of the training as well as the respective obligations of the parties.

The Training organization, the Employer, and the Employee are stakeholders in the professional training process.

The employer takes charge of the Employee’s remuneration as well as the charges not covered by any exemptions. In the context of an apprenticeship contract, the Employer must ensure the registration, with the DREETS, of the contract within the legal deadline of one month from the hiring date and at the latest within 5 days following the start of the training. This registration will be carried out through the Employer’s OPCO. A refusal of the file by the DREETS due to non-compliance with this deadline will cancel the contract but will not prevent the invoicing of the training hours actually performed. The Employer undertakes to ensure that the Employee adheres to the training schedule and regularly participates in his/her training. The Employer will allow the Employee to carry out all administrative procedures and/or work related to this training, which will be counted as training time in accordance with legal provisions. During the term of the training agreement and in accordance with the legislation, the Employee benefiting from the training retains the status of employee.

During training periods, the Employee remains under the legal dependence of the Employer and benefits from the “Work Accident” insurance taken out by the Employer for work and commuting accidents.

If a Client (hereinafter “the Employer”) registers one of his/her employees (hereinafter “the Employee”) for a training course provided by TERA CAMPUS, the Employer undertakes to:

Appoint a tutor responsible for supervising and training the Employee in the company. Ensure that the Employee attends all teaching and pedagogical activities provided by the Training organization as part of the training. Present the Employee for validation tests. Ensure or have ensured in the company the practical training of the Employee by entrusting him/her in particular with tasks allowing the execution of operations or work subject to the progression agreed upon by mutual agreement between the Training organization and the Employer. Make the compulsory declarations as soon as possible so that the Employee benefits from the current social regulations. Immediately inform the DREETS, the OPCO, and the Training organization in the event of early termination of the contract. Guarantee payment to the training organization of the entire training costs, regardless of the amount covered by its OPCO. In the event of total or partial non-performance of the training service, the employer undertakes to pay an amount equivalent to the pro rata of the remaining training time to be provided during the current year, unless the termination is due to serious or gross misconduct by his/her employee. In the case of direct payment by the employer, the Training organization will invoice its services to the employer, quarterly and term to term.

The Employer will make the payment of the invoice concerned in cash upon receipt. Any sum unpaid at its due date will automatically incur interest at a rate equal to the interest rate applied by the European Central Bank to its most recent refinancing operation on the due date of payment increased by 10 percentage points from the first day of delay, calculated on the amount of the overdue invoice, from the day following its due date until its payment date. Furthermore, any delay or refusal of payment on the due date will result, automatically, after a formal notice by registered letter with acknowledgment of receipt remaining unsuccessful 8 working days after its sending, in the requirement: in addition to late fees, of any sum, including the deposit, not paid on its due date, will automatically result in the payment of a lump sum indemnity of €40 (forty euros) due for recovery costs; when the recovery costs incurred are higher than the amount of this lump sum indemnity, the Training organization may request additional compensation, on justification, for invoices not yet due, with the late payment leading to forfeiture of the term. Furthermore, in the event of total or partial non-payment, the Training organization will retain any deposits received, as a minimum lump sum indemnity without prejudice to any additional damages it may claim. Finally, in the event of doubt as to the solvency of the Employer established on the basis of internal data to the Training organization such as late payment of previous invoices, or on that of external data such as, for example, registration for privileges, the Training organization reserves the right to terminate and/or resolve automatically, immediately, by the sole issuance of a registered letter with acknowledgment of receipt, all current orders, without compensation. The failure to pay a due date will result in the suspension of the training. The DREETS and the paying organization will be informed. During the suspension of the training, the Employee will be considered absent, and the scheduled training hours will be invoiced to the Employer and not included in the certificates issued to financiers. The training will only resume after payment of all sums due, including a lump sum indemnity set at 10% (ten percent) of the unpaid amount. In the case of total subrogation, the invoices will be addressed directly to the Employer’s OPCO.

In the case of partial subrogation, the difference amount will be invoiced directly to the Employer, term to term, payment by transfer according to the indications on the invoices.

In the event of total or partial non-performance of the training service, the employer undertakes to pay an amount equivalent to the pro rata of the remaining training time to be provided during the current year, unless the termination is due to serious or gross misconduct by his/her employee.

In the event of termination of the employment contract between the Employer and the Employee, the agreement is settled in proportion to the actual progress of the training. In all other cases, the Employer must notify in writing the reasons for wishing to terminate the training agreement. A notice period of two months, from the date of receipt of the reasons for which the company terminates this agreement, will be required before terminating the agreement. The Employee must attend the training sessions scheduled within the framework of his/her training during the notice period.

Any absence will be invoiced, and not included in the certificates issued to financiers.

Prices and Terms

The tuition fees at TERA CAMPUS amount to €9,500 per academic year, regardless of the level of studies for which the student is enrolled.

The tuition fees are fixed for any ongoing academic year and payable according to the following schedule:

Registration less than 3 months before the start of the training: payment of an amount of €2,500 upon registration. Payment of the balance no later than the day of the academic year begins. Registration more than 3 months before the start of the training: payment of an amount of €1,500 upon registration. Payment of the balance no later than the day of the academic year begins. TERA CAMPUS can offer an installment plan upon request.

Students must regularize their situation with regard to social security according to the procedures published on the page https://www.etudiant.gouv.fr/fr/couverture-sante-les-bons-reflexes-pour-etre-rassure-1474 as well as with regard to CVEC according to the procedures published on https://cvec.etudiant.gouv.fr/

Right of Withdrawal

In initial training, the student has a period of fifteen days after registration (i.e., from the receipt of payment of the deposit) to exercise, exclusively by registered letter with acknowledgment of receipt (sent to the following address: TERA CAMPUS 254 Rue Vendôme 69003 Lyon, France), his/her right of withdrawal and claim the reimbursement of the amounts received by TERA CAMPUS. If this period expires on a Saturday, Sunday, or a public holiday or non-working day, it shall be extended until the first working day thereafter. This period is extended until July 15 of the current academic year for candidates admitted conditionally and not having obtained the title allowing them to join TERA CAMPUS (e.g., failure in the baccalaureate).

In case of cancellation due to visa refusal, no refund will be accepted.

For any cancellation made less than 30 days before the start of the training, TERA CAMPUS reserves the right to invoice a cancellation fee of 30% of the training fees.

In case of absence or abandonment during the training, the entire training is payable.

Please note, in the event that the number of participants in a training course is deemed insufficient for pedagogical reasons, TERA CAMPUS reserves the right to postpone this training. In this case, each student concerned will be offered a refund of their tuition fees.

Competent Jurisdiction

This contract is subject to French law. The Parties undertake to comply at all times with the laws and regulations in force and applicable on the date of the provision of services governed